Making your embroidery hobby even easier!

Customer Support

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1. Check if your question has already been asked

We strongly suggest you to check our questions database before submitting any request.
Check if your question has already been answered in our FAQ's

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2. BuzzTools.TV - Online Videos And Tutorials

We strongly suggest you to check our questions database before submitting any request.
Check if your question has already been answered in our FAQ's

BUZZTOOLS.TV is a companion website for Buzz Tools suite of products. It is Buzz Tools web-based TV channel.

On this site, you will find the latest videos and tutorials to make the most of your applications, usage tips, trouble shooting and more.

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3. Update your Software

If your issue looks like it might be a program bug, download the most current update for your software and install it! Your problem will probably just "go away".

• To automatically update your software, open your program and choose Help > Check for Updates.
• Click here for a complete list of current software versions and information on manually updating your software.

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4. Submit a Support Request

Special Note : Please make sure to check our FAQs before submitting any questions. There's a very good chance that your question has already been answered.

Sorry, but we no longer provide support for BuzzEdit version 1 and Buzz Tools Plus versions 1-3 as these versions were discontinued over two years ago.

To submit an email request, open the FAQ database (Step 1 listed above) and click on the Email Support link located at the top right of the page.